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Administrative Assistant

Administrative Assistant

NVISION Eye CentersSan Antonio, TX, US
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Nvision Eye Centers

NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice.

Responsibilities

  • Coordinates and supervises all office activities
  • Keeps abreast of changes in day-to-day situations between the business office and the clinical team
  • Monitors and covers staffing for the business office
  • Inputs patient data and uploads required documents into HST
  • Sends dictations and schedule from previous surgery day to dictation company.
  • Sends schedule to anesthesia group and confirm anesthesia for next surgery day
  • Confirms insurance authorization if needed and initiates one on behalf of facility if one is not on file.
  • Maintains the missing information list and coordinates with billing team to satisfy documentation requests
  • Follows pathology reports through completion and uploads into patient's file in HST
  • Acts as second front desk receptionist by filling in when needed and assuming front desk duties
  • Collects copayments and deductibles as needed
  • Records payments in the billing log and uploads to billing system
  • Issues receipts for payments received
  • Balances upfront collections at the end the shift
  • Notifies clinical when patient is ready to proceed to the clinical area
  • Accepts deliveries to the ASC, as needed
  • Maintains business office inventory and equipment by checking stock to determine inventory levels
  • Maintains medical gas by ordering when panel alerts gas is low
  • Receives and opens office mail as needed
  • Takes deposits to the bank as needed
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Prepares patients charts for the following day
  • Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies
  • Strong knowledge of Microsoft Excel and Outlook
  • Attends all required education
  • Regular and predictable attendance required
  • Performs other miscellaneous duties as assigned

Qualifications

  • 2+ years of experience in a medical practice preferred
  • Ophthalmology experience preferred
  • High school diploma or equivalent
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