Technology manager serp_jobs.h1.location_city
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Technology manager • norfolk va
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ADP is hiring a Service Technology Product Manager.Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves?.Are you intrigued by t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Benefits Technology Service Project Specialist.Towne Benefits is hiring a Benefits Technology Service Project Specialist to join our team in Norfolk.
The Benefits Technology Service Project Speciali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Adjunct Faculty - Electrical Technology.Nestled in the beautiful Shenandoah Valley, Blue Ridge Community College has been equipping students, alumni, and employees with the knowledge and experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Senior Architect - Process will lead in the development of pharmaceutical and life science projects teams to create world-class designs for Life Science Clients.
The Senior Architect - Process w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The people supporting and securing some of the most complex government, defense, and intelligence projects across the country.
We ensure today is safe and tomorrow is smarter.Our work has meaning an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Title : Information Technology Project Manager, Journeyman - Top Secret Clearance.Full-Time, On-site, (Pending Contract Award).
Position requires an active DoD Top Secret Clearance.PMP (Project M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.
Leads a team of engineers and analysts in the advancement of c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years.It has grown from 1 campus into a regional educational and economic force.TCC is the largest ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sonoco Emerging Leaders Program.The Sonoco Emerging Leaders Program (ELP) is designed to help you develop leadership skills, gain technical knowledge, establish strong business skills and understan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Asset Management Specialist.We are seeking a detail-oriented and proactive IT Asset Management Specialist to support the Joint Enabling Capabilities Command (JECC) IT Asset Management (ITAM) pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Technology Delivery Manager.Key Responsibilities Lead the planning, execution, and delivery of IT operations initiatives, ensuring timely completion within scope Colla...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure.As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-bas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Responsible for deploying, configuring, and maintaining SharePoint environments (Online or On- Premises), including managing site collections, permissions, and security policies to ensure secure an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
College of Engineering and Technology Adjunct faculty.College of Engineering and Technology.Virginia State University (VSU), a public, comprehensive 1890 Land Grant institution and HBCU (Historical...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Technology Support Specialist (TSS's) role is to provide technical support to the division by documenting, and either resolving or routing Customer Service Requests (CSR).Primary duties are to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Type of Recruitment Knowledge, skills and abilities Utilize statistical packages and other advanced retrieval and analysis tools to provide high level, independently performed data and programming ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join us at Towne Insurance! Your Career.Towne Benefits is hiring a Benefits Technology Service Project Specialist to join our team in Norfolk.
The Benefits Technology Service Project Specialist assi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a.Navy Electronics / Network Equipment Specialist.
Secret Clearance to join our Team in.This position will provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Technology - Gen Cloud Administrator - Product Manager
ADPNorfolk, VA, United Statesserp_jobs.job_card.full_time
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Benefits Technology Service Project Specialist
Opportunities at TowneNorfolk, VA, USserp_jobs.job_card.full_time
Adjunct Faculty - Electrical Technology
Commonwealth of VirginiaAugusta Countyserp_jobs.job_card.full_time +1
Senior Process Architect - Life Science & Technology (Multiple Locations)
Burns & McDonnellNorfolk, VA, United Statesserp_jobs.job_card.full_time
Information Technology Sr. Manager
GDITNorfolk, VA, USAserp_jobs.job_card.full_time
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Information Technology Project Manager, Journeyman - Top Secret Clearance
MILVETS Systems Technology, Inc.Portsmouth, VA, United Statesserp_jobs.job_card.full_time
AVP - Contact Center Technology
PRA GroupNorfolk, VAserp_jobs.job_card.full_time
Electrical Technology Adjunct
Virginia Community CollegesChesapeake, United Statesserp_jobs.job_card.part_time
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Consumer Technology Associate - Emerging Leaders Program
SonocoNorfolk, VA, USserp_jobs.job_card.full_time
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IT Asset Management Specialist
Paragon TechnologyNorfolk, VA, USserp_jobs.job_card.full_time
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Information Technology Professional (IT Support)
US NavyChesapeake, VA, United Statesserp_jobs.job_card.part_time
Cross Technology Managed Services Engineer (L4)
NTT DATARemote, Virginia, United States of Americaserp_jobs.filters.remote
serp_jobs.job_card.full_time
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Technology Delivery Manager
VirtualVocationsChesapeake, Virginia, United Statesserp_jobs.job_card.full_time
Technology Procurement Manager
IPConfigure, Inc.Norfolk, VA, United Statesserp_jobs.job_card.full_time
Data Scientist II
Msm TechnologyNorfolk, Virginia, United Statesserp_jobs.job_card.full_time
College of Engineering and Technology Adjunct faculty
Virginia State UniversityVirginia, USserp_jobs.job_card.temporary
Technology Support Specialist
Portsmouth Public SchoolsPortsmouth, VA, USserp_jobs.job_card.full_time
Info Technology Specialist II
Old Dominion UniversityNorfolk, VAserp_jobs.job_card.full_time
Benefits Technology Service Project Specialist
TowneBankNorfolk, VA , USserp_jobs.job_card.full_time
Navy Electronics Technician / Information Technology Specialist (5054)
Three Saints Bay, LLCNorfolk, VAserp_jobs.job_card.full_time
Service Technology - Gen Cloud Administrator - Product Manager
ADPNorfolk, VA, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description3 to 5 Years of Directly Related Experience Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
ADP is hiring a Service Technology Product Manager
- Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves?
- Are you intrigued by technology and how it can help solve business problems?
Well, this may be the role for you.
In this role, you will be a part of the team that is responsible for the success of the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as the HCM platform. You will be a part of the team that maintains and supports these networks and implementing new and innovative technologies throughout the HRO ADP’s service reputation and client satisfaction will be in your hands.
Every day activities will include serving as the resident expert for Genesys Cloud capabilities; providing day-to-day support, proactive maintenance and troubling shooting for complex IVR system issues and performing root-cause analysis.
In addition, you will be evaluating / validating work requests, documenting requirements and laying out design artifacts for implementation. Also included in this will be aligning with other infrastructure teams in planning, design, tasks, and projects and supporting customer acceptance testing activities and troubleshoot / correct any issues related to these changes.
To thrive in this role, you will have a background in Genesys telephony and administration and experience with contact center technologies (e.g., Salesforce, routing, IVR, call recordings, and WFM.) Having an understanding of supporting technologies such as remote and virtual desktop management, and those technologies needed to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing on contact centers and contact center key metrics will serve you well. You will find not only a career here but lasting friendships in a company that values inclusion.
Experience : At least 3 years of experience in relevant skills gained and developed in the same or similar role.
A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include :