Practice Coordinator

Clinical Practice Manager

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Job Summary : Oversees and facilitates the daily operations of an outpatient clinical practice with the commitment of providing excellent customer service to patients, families and visitors. Plans and organizes the work of support staff, coordinates and prioritizes work flow, implements appropriate systems and procedures to maintain service standards and acts as a resource to clinicians and staff.

Essential Responsibilities :

• Plans and oversees work assignments and schedules for front desk and clinical support areas to meet daily operational needs. Monitors procedures to ensure efficient processing of work including time of service, referral management, pre-registration and visit ticket entry.
• Monitors provider's schedules to ensure that staff maximizes opportunities for efficient patient scheduling and timely patient flow.
• Oversees referral management and billing processes and may provide staff education. Act as a resource for clinicians and staff. Provides regular revenue cycle and volume reports to Manager / Director.
• Implements and oversees quality assurance processes and systems in collaboration with the Manager / Director.
• Provides ongoing feedback to Manager regarding training needs, staff performance and process improvement. May provide feedback to Manager in the performance review process for staff.

Required Qualifications :

Competencies :

Physical Nature of the Job : Sedentary work : Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

Pay Range : $24.98 - $33.62

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer / Veterans / Disabled