Hybrid Technical Trainer I

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Develop and deliver training programs on payment processing products, processes and technologies for both internal and external customers. Maintain existing training content and systems resulting from analysis of system development, regulatory mandates and / or payment brand compliance. Provide presentations, demonstrations, advice and consultancy relating to systems and ancillary products. Evaluate to determine if business outcomes have been achieved. Follow up to ensure continuous improvement. Proactively expand existing and build new knowledge.

What Part Will You Play?

• Delivers simple, technical training content and a basic understanding of assigned subject(s) by following course syllabus with little to no deviation.
• Participates in on-site client support and training. Accompanies / supports higher level trainer / manager as needed.

What Are We Looking For in This Role?

Minimum Qualifications

Preferred Qualifications

What Are Our Desired Skills and Capabilities?