Program Supervisor

Program Supervisor I

The Program Supervisor I provides experience-based competencies and administrative assistance to further efforts of the program staff to fulfill the contracted goals and objectives.

Duties and responsibilities include :

• Achieve grant objectives by supervising the program staff, providing expertise, and monitoring service delivery, while providing information to the Director, highlighting progress in reaching goals;
• Coordinate day-to-day operations of program service providers, overseeing intake, creation of service plans and delivery of services to clients;
• Conducts weekly case conferencing and monthly case files audits to assure participant records are complete and accurate;
• Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program procedures;
• Assist Director with implementing policies, procedures and forms that facilitate the effective operation of intensive case management and delivery of high-quality services train and mentor staff;
• Coordinate outreach and collaboration efforts with community partners and stakeholders
• Other duties as assigned

Essential functions include :

Qualifications

Requirements :

Education :

Experience :

Preferred qualifications :

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.