Client Services Specialist - FullTime

Why AirTera (formerly NATA Compliance Services)?

You're not just starting a job when you walk through our door. You're growing a career at a company that cares about you in a dynamic industry that AirTera has served for over two decades. With competitive pay and benefits, AirTera is a company ready to invest in you. It starts with :

Outstanding full-time, regular employee benefits :

• Medical, Dental & Vision 100% Employer-paid for employee and portion for family
• Employer-paid Life Insurance
• Short Term & Long Term Disability
• Paid Time Off (PTO)
• Holiday Pay
• 401k

AND Continues With...

What is a Client Services Specialist at AirTera

This role is a customer service position that is at the frontline for helping our valued clients. These interactions are not in person, so it's a great opportunity to let your phone and online communications skills shine. In this role you are our clients' primary point of contact in answering questions, resolving issues, and being a reliable resource for their regulatory compliance needs. You are an incredible listener, enjoy challenges, excel in following up with clients and believe details are essential when completing your administrative duties.

Why You Should Consider This Role

The Details

The Ideal Candidate Will Have / Demonstrate

Preferred Skills and Experience

Our Culture Defined

Our unique culture is a big reason why talented people choose AirTera and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely AirTera. A passion for service. An ability to innovate in practical ways. We believe that staying on top doesn't mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success.

What You Should Know About Us

AirTera provides Aviation Industry solutions to comply with the regulatory requirements set forth by the Federal Aviation Administration (FAA), the Department of Transportation (DOT) and the Transportation Security Administration (TSA). These services include background checks, security training, fingerprinting, credentialing / badging, and drug and alcohol program management.