Workload Automation Engineer

Join Our Team at Duncan Solutions, LLC

Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more.

WORK LOCATION

This is a remote position with eligibility in the following states : AZ, CA, CO, CT, DE, FL, GA, IL, IN, IA, KS, LA, MD, MA, MI, MO, MN, NJ, NY, NC, OH, PA, SC, TN, TX, VA, WA, WI, WV, VT, D.C., Candidates must reside in one of the following locations for consideration.

Please note : Duncan Solutions, LLC, does not provide visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without current or future sponsorship requirements.

PAY TRANSPARANCY

This role will offer $80,000 - $95,000 annually, depending on experience, skills.

Employees may also be eligible for performance-based incentives and additional benefits as part of our total rewards package.

POSITION SUMMARY

We are seeking a skilled and motivated Workload Automation Engineer with a strong focus on automating complex file processing workflows. In this role, you will be responsible for designing, developing, implementing, and maintaining automated solutions for file ingestion, transformation, validation, and distribution using various scripting languages (Bash, PowerShell, .BAT) running in our AWS organization. You will play a critical role in ensuring the reliability, efficiency, and scalability of our critical file processing operations.

What You'll Do

• Design, develop, test, and implement robust automated workflows for file processing tasks using Bash, PowerShell, and .BAT scripts.
• Integrate custom scripts seamlessly into the enterprise workload automation scheduler, configuring job dependencies, scheduling parameters, monitoring, and alerting.
• Analyze existing manual or semi-automated file processing procedures and identify opportunities for automation and optimization.
• Develop and maintain comprehensive documentation for automated workflows, including technical specifications, runbooks, and troubleshooting guides.
• Monitor automated file processing jobs, proactively identify and troubleshoot issues, and implement corrective actions to ensure timely and successful execution.
• Collaborate with application teams, system administrators, and business stakeholders to understand file processing requirements and dependencies.
• Implement error handling, logging, and recovery mechanisms within scripts and automation workflows.
• Ensure adherence to security best practices and company standards for scripting, file handling, and access control.
• Participate in on-call rotation for production support of automated workflows as needed.
• Stay current with scripting best practices, workload automation technologies, and file transfer protocols.
• Contribute to the continuous improvement of automation standards and processes within the team.

What You'll Need to Succed

Preferred Qualifications & Skills

PHYSICAL DEMANDS / WORKING CONDITIONS

DECISION-MAKING LATITUDE

Physical Demands and Working Conditions

WHAT WE OFFER

Duncan Solutions, LLC, offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following which include :

Medical, Dental, & Vision Insurance

Paid Time Off

Other Voluntary Benefits

Duncan Solutions, LLC is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.

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