Operations Center Analyst for the F-35 Program
You will be an Operations Center Analyst for the F-35 Program at our Wright Patterson Air Force Base Operations Center in Ohio. Our team is responsible for first-line support for the F-35 Wright-Patterson Operations Center customers / sites. Your responsibilities will include but are not limited to :
- Functions as conduit between internal and external customers and the F-35 Sustainment organizations including Sustaining Engineering, Supply Chain Management, Sustainment Performance Management, Field Operations, Support Equipment, Training, and others as needed.
- Candidate will also play a key role in keeping the F-35 Operations Center processes current and for proposing and implementing new processes and best practices as the F-35 Operations Center matures.
- The selected candidate's specific roles and responsibilities will include focusing on improving the overall F-35 Fleet Aircraft Availability and Mission Capability rates of the growing F-35 Fleet and customers through tactical day to day engagement.
- The F-35 Ops Center is a 24 / 7 / 365 operation, and the candidate may be required to work different shifts and days as needed. Shifts will include first, second, and third. Work days will include weekdays, weekends, and holidays.
Must be a United States citizen. Must be able to obtain a final Secret Security Clearance. Must be able to obtain F-35 Program access.
From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security. We provide the resources and give you the flexibility to enable inspiration and focus-if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
The following Basic Qualifications are skills that a candidate must possess to be considered for this position :
Experience working in a customer service call center responding to customer emails and phone calls.Experience in the use of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.The following Desired Skills are not required but are those skills that would set a candidate apart from the other candidates :
Experience in a fast paced, dynamic, work environmentF-35 Autonomic Logistics Information System (ALIS) to include Siebel Customer Relationship Management (CRM) and Analytics, Computerized Maintenance Management System (CMMS) tools;Familiarity or experience with the following : Customer support skills and / or military aircraft maintenance experience.Must be able to multitask and prioritize workload with minimal supervisionPresentation design, web environment, process designExcellent communication skills, both written and verbalThis position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level : Secret.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.