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Auto Claims Administrator
Auto Claims AdministratorCalPortland • Summerlin, NV
Auto Claims Administrator

Auto Claims Administrator

CalPortland • Summerlin, NV
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Job Summary

The Auto Claims Administrator serves in a support role for the Risk Managment department. Handling claims, incident reports, file / record keeping, follow up, schduling. Other relevant duties assigned by the department lead.

Benefits

At CalPortland, we’re proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources : our employees. Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wide range of benefits to choose from. All regular full time employees may enroll in a variety of health and welfare plans including medical, dental and vision plans. Other benefits include life insurance, disability coverage, employee assistance program, and retirement program. The company also has a variety of voluntary benefits for employees to choose from.

Responsibilities

  • Administers claims on all on-road / off-road vehicles and some general liability; main intake source for incident reports, dash cams, photos, and other documentation pertaining to the accident.
  • Manages and maintains records of all losses and citations, providing data to assist all risk / safety personnel in reducing number of losses overall.
  • Accountable for maintaining monthly, quarterly, and annual reports showing claim costs, expense reserves and accident frequency for VP / GMs and regional Safety Managers.
  • Responsible for composing Subrogation Demands for not-at-fault claims. requiring and ensuring CalPortland gets payment for damages.
  • Requests work orders for all repairs done in-house to present in subrogation demand.
  • Takes calls regarding windshield claims; sends out claim-filing instructions to claimants and submits claims to insurance once dispatch has verified truck's location.
  • Manages all accident (hard) files / records in-house.
  • Acts as the main point of contact for CalPortland regarding accidents; works closely with insurance companies and attorneys to set reserves, as well as authorize offers / settlements of claims where court involvment may or may not apply.
  • Communicates and coordinates with management, dispatch, claimants, and employees to aid in resolving claims.

Education

High School Diploma

Requirements / Qualifications

  • Ability to defuse and resolve situations where emotions can be elevated while remaining composed and objective
  • Fairness to determine proper claims settlements and cost control; authorizes cost paid out by insurance
  • Must posses discernment, great judgement of character and ability to make good judgment
  • Effective negotiation skills when determining liability or discussing repairs
  • Skilled Microsoft Office (Excel, Word, Outlook), SAP and customer service
  • Exceptional written and verbal communication
  • Strong attention to detail, dependability, and follow through of all claims
  • Preferred :

  • Previous Claims Admin experience
  • Conditions of Employment

    Successful candidate must submit to post-offer pre-employment physical examination, drug / alcohol screen, and background check. Some positions require FMCSA regulated on-going drug and alcohol testing.

    #LI-MF1

    Location :

    Summerlin, NV, US, 89144

    Job Req ID : 12945 Job Type : Salaried

    Nearest Major Market : Las Vegas

    Job Segment : Liability, Claims, ERP, SAP, Insurance, Technology

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    Claim Administrator • Summerlin, NV

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