Senior CRM Manager

A company is looking for a Senior Manager, CRM to lead lifecycle strategy across a portfolio of fast-growing DTC brands.

Key Responsibilities :

Lead client relationships and develop acquisition and retention strategies

Own the email production workflow and ensure alignment with marketing goals

Analyze reporting to identify insights and present recommendations to clients

Required Qualifications :

3-5 years of email marketing experience in the e-commerce industry

Advanced experience with campaign management tools, primarily Klaviyo

2+ years of agency experience and client relationship management

Experience managing subscription and loyalty programs

Strong organizational and presentation skills