Technical Support Specialist Data Center Technician - Technical IT 2

Data Center Technician - Technical IT 2

Location : Santa Clara, CA 95051

Schedule : Regular Business Hours (Monday-Friday, Onsite)

Pay Range : $25 / hr. - $30 / hr.

Summary :

Our client, a leader in data center operations and technology infrastructure, is seeking a Data Center Technician - Technical IT 2 to join their onsite team in Santa Clara, CA. In this role, you will be responsible for preparing, staging, setting up, and performing hardware startups and shutdowns following detailed instructions, standard operating procedures, and network deployment standards. The ideal candidate will have strong attention to detail, technical aptitude in IT hardware, and the ability to troubleshoot and resolve issues efficiently within a data center environment.

Top 3 Must-Have Skills

Hands-on Hardware Support & Troubleshooting - Experience installing, decommissioning, and replacing IT hardware components (servers, racks, drives, switches).

Data Center Operations Knowledge - Familiarity with cabling, labeling, grounding, and adherence to standard operating procedures (MOPs / SOPs).

IT Systems Monitoring & Diagnostics - Ability to identify, troubleshoot, and resolve hardware or performance issues using monitoring tools and documented procedures.

Key Responsibilities :

• Prepare, stage, and set up data center hardware such as racks, hard drives, and switches according to checklists and standard protocols.
• Perform equipment startups and shutdowns while adhering to safety protocols and deployment standards.
• Conduct post-execution quality checks to verify proper grounding, labeling, and cabling.
• Perform diagnostics and troubleshooting using established procedures to identify and replace faulty components.
• Decommission and refresh hardware (e.g., memory upgrades, OS rebuilds) with minimal supervision.
• Communicate and escalate incidents or issues to the appropriate Data Center Technician Leads.
• Monitor systems for equipment failures or performance errors, and respond promptly to alerts or program error messages.
• Collaborate with programmers and systems analysts to test, debug, and verify new programs or configurations.
• Utilize spreadsheet and reporting tools to manipulate data, log activities, and generate status updates.

Required Qualifications :

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.