Fraud Agent

A company is looking for a Fraud Agent to investigate and prevent fraudulent behavior on its platform.

Key Responsibilities

Review potential fraud sources daily to prevent financial losses

Conduct in-depth transaction reviews to assist with chargebacks and disputes

Investigate fraud cases and identify trends for long-term mitigation

Required Qualifications

Weekend availability required

Availability to work holidays as needed

4-year degree is a plus

1-5 years of experience in customer service, fraud operations, or related fields

Understanding of e-commerce and marketplace operations