Accounting Clerk

Job Summary :

The Accounting Clerk is responsible for managing and collecting delinquent accounts receivable for an assigned customer base to meet defined performance targets through Client’s key metrics. This role requires building strong internal relationships and collaborating closely with accounting, credit, customer service, pricing, transportation, and sales teams to ensure efficient collections and risk mitigation.

Key Responsibilities :

• Manage and collect past-due balances in line with established goals.
• Maintain detailed follow-up notes and documentation within the system.
• Monitor process quality, perform root cause analysis, and recommend improvements.
• Manage customer, supplier, and operations escalations effectively.
• Partner with credit and sales teams to develop action plans for improved collection results.
• Escalate critical customer issues promptly to credit and leadership teams (“manage up”).
• Collaborate with the credit team to prepare and deliver management reports.
• Participate in cash forecasting activities for assigned business units (30 / 60-day forecast).
• Attend and present updates during monthly AR aging meetings.
• Analyze and resolve cash discount deductions; pursue collection as appropriate.
• Ensure adherence to internal controls, policies, and compliance requirements.
• Provide backup and cross-training support to other team members as needed.

Required Skills :

Education :

Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.