IT Applications & Project Specialist - CRM

Salary : $75,000 - $90,000 per year depending on experience

Location : Denver, CO

In-Office, Monday-Friday, Full-Time

Benefits Summary :

• Medical, dental, vision, and 401K
• Matching 401k
• Health Savings Account
• Unlimited Paid Time Off (PTO)

Position Summary

On behalf of CNS Cares ("CNS" or "Company), this position provides technical support to company application users. The role assists in application maintenance and projects, performance improvement initiatives, procuring general and market-specific curriculum for applications as well as support of the company's application and back-office systems. In addition, this role will be cross trained on the portfolio of company systems for; redundancy in support, user administration into systems, and escalated technical documentation. This individual performs as an applications specialist anticipating future information technology updates to systems and helping identify solutions based on the evolving IT landscape.

Essential Functions

Employee must have regular attendance / punctuality, be able to work with others at all levels of the company. Other assigned duties include the following as it pertains to company applications and project management. Applications include, but not limited to, any third-party applications or systems, or internally developed applications.

a. Cross-training extensively on key company systems to provide support redundancy within IT Department.

b. Assisting in resolving help desk tickets for the portfolio of company applications and systems

c. Contributing to user administration for company backend systems

Requirements

Education / Training

Required :

Preferred :

Clearances

The following background checks are conducted :

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