Claims Technician

Job Description

Seeking candidates who excel in providing exceptional customer service to individuals over-the-phone and enjoy working in a fast- paced call center environment.

The Claims Technician position has two primary functions to answer incoming customer service calls from the medical community and public regarding provider enrollment credentialing and other related information to enroll medical providers into the Medicaid system. The technician responds to phone electronic fax and mail inquires regarding the status of provider applications and explains and interprets Medicaid policies guidelines benefits and procedures regarding Medicaid.

The Claims Technician is required to be logged into the phone system for up to 7 hours / day and takes between 40 to 60 calls a day.

Preference may be given for the following.

• Spanish speaking skills
• prior professional working experience with provider enrollment or credentialing

Why work for the Utah Department of Health and Human Services In addition to the rich benefits the State of Utah offers the department offers :

For more information on the Utah Department of Health and Human Services please click here .

If offered this position your employment will be contingent upon passing a background check and review. There will be no cost to you for this check. This check will include fingerprinting which will be available at variousDHHSlocations for your convenience. Fingerprinting will be completed prior to your first day of employment. You may review the policy by clicking here.

Responsibilities

Qualifications

(includes knowledge skills and abilities required upon entry into position and trainable after entry into position)

Supplemental Information

Effective July 1 2021 State of Utah Employees must either reside in Utah or be in the process of relocating to Utah within 30 days of their start date.

This position may currently be a hybrid of both in-office and remote work days. Please note a positions eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.

Risks found in the typical office setting which is adequately lighted heated and ventilated e.g. safe use of office equipment avoiding trips and falls observing fire regulations etc.

Typically the employee may sit comfortably to perform the work; however there may be some walking; standing; bending; carrying light items; driving an automobile etc. Special physical demands are not required to perform the work.

Required Experience :

IC

Key Skills

Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 21 - 26