Social Services Caseworker

Overview

Location : Pawtucket Corps (Pawtucket RI)

Hours Per Week : 25

Schedule : Monday-Friday; 8 : 30 am 1 : 30 pm

Scope of Position : P rovide various services to individuals in need including food and personal hygiene items clothing and furniture vouchers rent and utility assistance referrals to community resources and seasonal programming. Assist clients with identifying and addressing the root causes of their situation. Work with Corps Officer(s) to coordinate food pantry operations in accordance with established policies and procedures.

Responsibilities

• Demonstrate respect and professionalism with clients staff community reps and volunteers.
• Administer and supervise the daily operation of the Emergency Assistance Program including interviews referrals and client assistance.
• Coordinate voucher program for shelter utility clothing and furniture.
• Make appointments for clients needing services.
• Maintain a database of community resources to refer clients to other locations that may help address their needs.
• Refer clients seeking spiritual guidance to the Corps Officers.
• Attend social service agency meetings directly relating to the services The Salvation Army provides.
• Develop partnerships with local colleges to establish The Salvation Army as a site for social service and other internships or volunteer opportunities.
• Inform local community agencies and other appropriate sources about the goals and objectives of the Emergency Assistance Program.
• Keep abreast of community issues and services by visiting other community agencies.
• Coordinate all aspects of the food pantry following established policies including ordering food ensuring the appropriate paperwork is completed and maintained and submitting monthly statistics.
• Order all food and related items to stock the food pantry adequately.
• Perform necessary errands to procure food as needed.
• Receive all foods when delivered and check all deliveries for accuracy.
• Store all foods neatly upon delivery.
• Answer phones appropriately and on time; filter out telemarketers take messages and manage incoming faxes.
• Assist in the daily maintenance of the social services office organization including typing filing mailing preparation ordering supplies etc.
• Check emails daily and respond accordingly and promptly.
• Maintain a clean orderly desk and office area and keep confidential information secure.
• Assist in the application process for the Corps summer activities camper registration and Vacation Bible School registration.
• Assist in coordinating various social services programs activities and services including seasonal programming such as Youth Camp Senior Camp Adopt-a-Family Angel Tree Holiday Meals etc.
• Develop additional services and programs if time allows. Conduct or arrange for workshops on budgeting nutrition resources etc.
• Interview train and supervise community service and other volunteers with the supervisor.
• Complete all documentation in a timely and accurate manner including client case notes and secure confidential records.
• Coordinate monthly statistics on all services provided and submit them accordingly.
• Maintain accurate records with pertinent information including client demographics and an action plan.
• Maintain confidential client files including a record of services provided and case notes in the computer database.

Qualifications

The Salvation Army is pleased to offer a benefits program to part-time employees who work 20 to 29 hours per week including...

Learn more about The Salvation Armys Southern New England Division at Equal Opportunity / Affirmative Action Employer : All qualified applicants will receive consideration for employment without regard to race color sex national origin disability or protected veteran status.

Key Skills

Engineering Maintenance,Accounts Management,General Services,Billing,Electronics Engineering,Cleaning Services

Employment Type : Part-Time

Experience : years

Vacancy : 1