Service Shop Manager

SUMMARY :

The Service Shop Manager is responsible for planning, managing, and reviewing production operations to achieve output and quality objectives. This role is responsible for hiring, training, and coaching a team of five or more shop employees.

JOB DUTIES

• Leads a team of five or more shop employees performing skilled trades, lower level apprentice craft work, and operation of machines used in production processes. Typically has budget and hire / fire authority.
• Develops and implements production schedules to ensure the effective use of labor, tools, and equipment; operating.
• Provides coaching and feedback to shop employees.
• Assigns and coordinates tasks based on workload.
• Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
• Ensures that processes and environmental conditions comply with local and national regulatory agencies, and the organization's safety standards.
• Responsible for the installation, diagnostics, repair and support for products that are installed and operating at customers' location.
• Maintains and promotes ISO and Motion Quality System as well as the Safety and Loss Prevention program.
• Maintains a positive rapport with vendors, branch personnel and Motion specialists.
• Evaluates, checks, and signs all completed items that leave the shop facility.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

KNOWLEDGE, SKILLS, ABILITIES

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

LICENSES & CERTIFICATIONS :

SUPERVISORY RESPONSIBILITY :

BUDGET RESPONSIBILITY :

COMPANY INFORMATION :

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.