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Benefit Engagement Specialist
Benefit Engagement SpecialistBenefit Communication Insourcing • Morrisville, North Carolina, USA
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Benefit Engagement Specialist

Benefit Engagement Specialist

Benefit Communication Insourcing • Morrisville, North Carolina, USA
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BCInsourcing strives to hire qualified people from a wide variety of backgrounds to expand our diversified workplace not just because its the best thing to do but because it makes our Company stronger. If you like to serve others and love being part of a dynamic team look no further.

BCinsourcing a Lockton Companyis one of the nations leading benefit communication firms. Headquartered in Kansas City we provide customized benefit communication and administrative services directly to employees throughout the U.S. supporting our clients HR departments and their individual employees.

The Benefit Engagement Specialist (BES) is responsible for creating impeccable service for BCInsourcing clients and our clients employees by driving opportunities to conduct individual personalized benefit review sessions to educate and enroll on all core and voluntary benefit insurance products while building business relationships with our clients primarily in a face-to-face onsite environment operating at the clients workplace. The Specialist is directly responsible for influencing the client-facing relationship by ensuring that the clients leadership and each employee have a comprehensive understanding of our companys model and their benefit options.

ESSENTIAL FUNCTIONS

  • Represents BCInsourcing as Company Ambassador to our client by engaging in purpose-driven dialogue with the department leaders providing support while exercising independent judgment to cultivate effective business relationships and maintaining rapport with all case partners and the clients employees.
  • Participates in providing SME-certified-license knowledge in clients HR / Benefit meetings NEO presentations and group meetings for clients managers to navigate the concerns of their departments employees.
  • Makes independent decisions regarding outreach strategy while participating in the clients initiatives and projects related to total rewards.
  • Creates an approachable environment in primary and secondary workplace locations traveling as necessary or operating remotely to engage and counsel employees about their core and voluntary benefit options and coverages. Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.
  • Responsible for analyzing census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.
  • Responsible for accurately inputting and capturing employee enrollment decisions using appropriate system platforms or paper application processes and following Life and Health licensure regulations and BCInsourcings quality assurance.
  • Participates in developing communication strategies to achieve the clients goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.
  • Responsible for developing and growing a professional work environment including prompt coordination with a supervisor or other appropriate parties including the clients management team when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.
  • Obtains and maintains an active Life Health and Accident Insurance Producers License including timely continuing education and meets other licensing requirements and documentation as directed by BCInsourcings Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the clients leadership and employees. Promptly notifies BCInsourcings Licensing Specialist of any information or situation that may impact active licensure or appointment status.
  • Maintains a working knowledge of the clients annual open enrollment process for new and / or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the clients employees including evenings and weekends traveling as necessary.
  • Performs other responsibilities as requested by supervisor or client.

MINIMUM EDUCATION AND EXPERIENCE

  • High School Diploma / GED equivalent and / or related work experience equivalency.
  • Must have and maintain a valid drivers license to travel to client sites
  • Proven relationship-building experiences and professional communication skills
  • Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision
  • Professional work experience demonstrating self-motivation and result-driven outcomes
  • Must have prior experience in Human Resources to include employee benefits.
  • PREFERRED EDUCATION AND EXPERIENCE

  • Advanced degree completed or in process
  • Working knowledge of insurance products including core and voluntary benefits
  • Existing active Life Health and Accident Insurance Producers License when a client workplace requirement
  • Total Rewards Summary

  • Paid Training And Professional Development
  • Company Provided Equipment
  • Medical with HSA; Wellness Program / Gym Reimbursement
  • Dental and Vision Plans
  • Additional Voluntary Benefits
  • 100% Employer-Paid Benefits including STD LTD and Term Life & AD&D
  • 401k Plan with Company Match
  • Pet Insurance
  • Immediate Paid Time Off Accrual
  • Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays
  • Paid Volunteer Day
  • Employee Referral Bonus Program
  • Starting Annual Base Salary Range for This Position is $50000 - $60000.

    This Position Is Also Eligible For Monthly Incentive Pay Based On Meeting Performance Metrics Following 90 Days of Active Employment

    The base salary range represents the estimated low and high end of the salary range for this position. BCInsourcing takes into consideration a combination of the selected candidates skill set experience qualifications licensure and other job-related reasons as it relates to the position. At our Company generally an individual would not be hired at the top of the range of the role and compensation decisions are dependent on the facts and circumstances of each posting.

    Required Experience :

    IC

    Key Skills

    Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 50000 - 60000

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    Engagement Specialist • Morrisville, North Carolina, USA

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