Content Development Director

Content Development Director

We're looking for a hands-on, forward-thinking leader who understands the payer-centric landscape, embraces new ways of working, and brings a sharp sense of tempo and adaptability to everything they do. This person will help reimagine how content is created, deployed, and governed using modern tooling, including AI-enabled solutions, to scale effectively.

Success in this role demands both creativity and rigor, a collaborative spirit, and a mindset oriented around continuous innovation. You will work cross-functionally to embed content into product, engineering, compliance, and go-to-market efforts, ensuring a consistent, high-value experience for our customers.

Key Responsibilities

The Content Deployment Director will oversee the end-to-end content deployment lifecycle, ensuring operational excellence, cross-functional collaboration, and continuous improvement across Content, Engineering, Product, and Strategy.

This role leads a team responsible for configuration, build, validation, and quality assurance of edits and rules within Rialtic's content systems. The leader will also play a key role in process optimization, automation, and platform migration initiatives.

Core Responsibilities

• Team Leadership : Manage and develop a high-performing team across Design and Validation functions.
• Process Management : Drive end-to-end content process improvements in partnership with Engineering and Product, including opportunities for AI and automation in deployment workflows.
• Workflow Efficiency : Identify and deliver efficiencies through development and refinement of workflows and building cross-functional team synergies.
• Strategic Collaboration : Partner with the Policy & Content Management team to enhance the scoping and intake process for content projects.
• System Optimization : Support the development of Rialtic's single source of truth for content operations.
• Continuous Quality Improvement : Identify opportunities to improve upstream and downstream processes based on data-driven quality trends.
• Operational Excellence : Monitor metrics, ensure quality standards, and support timely and accurate edit deployment.

What you'll do :

Who You Are

Why Join Us

At Rialtic, you'll be part of a team that's bold, mission-driven, and values-centered. We work as one team, prioritize customer value, and strive for excellence, while taking care of ourselves and each other.

We offer :

Not Sure You Meet Every Qualification?

Studies show that women and people of color are less likely to apply unless they meet all criteria.

At Rialtic, we believe diverse teams create better outcomes. If you're excited about this roleeven if your background doesn't align perfectlywe encourage you to apply. You might be just the right fit.