Scheduling Specialist

Benefits :

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Position : Scheduling Specialist

Location : Bethesda, MD (On-site)

Employment Type : Full-time

Compensation : $50,000 – $55,000 annually

About the Role

We are seeking an energetic and detail-oriented Scheduling Specialist to join our team in our Bethesda office. This role is essential to ensuring smooth coordination between clients, technicians, and internal teams. The ideal candidate will bring a great attitude, strong communication skills, and excellent organizational abilities to help deliver a top-notch client experience.

Key Responsibilities

Manage and coordinate daily and weekly schedules for technicians, service calls, and projects.

Communicate with clients to confirm appointments, updates, and reschedules as needed.

Collaborate with operations and sales teams to align schedules with client priorities and project timelines.

Track scheduling conflicts, urgent requests, and ensure proper follow-through.

Maintain accurate records in scheduling and support platforms. (CRMs)

Generate reports and updates for management to ensure visibility of team schedules.

Provide timely updates to technicians and clients about changes or adjustments.

Qualifications

2+ years of experience in scheduling, dispatching, or client coordination (service or project-based industries preferred).

• Proficiency with CRMs, Microsoft Office Suite, and other standard business software.

Strong organizational skills and attention to detail.

Excellent communication skills, both written and verbal.

Ability to multitask, prioritize, and stay calm under pressure.

Team-oriented with a professional, positive, and customer-first attitude.

What We Offer

Competitive salary range of $50,000 – $55,000 annually .

Health, dental, and vision insurance.

Paid time off (PTO) and holidays.

401(k) with company match.

Opportunities for professional growth and advancement.

A collaborative, supportive work environment.