Assistant Account Manager

Assistant Account Manager - Luxury Hotel Location

Park your career here, with Propark Mobility!

Pay Rate : $60,000.00 - $70,000.00 annual salary, commensurate with experience

Job Type : Full-time

Location : Fort Lauderdale, Florida

Shift & Schedule : Monday - Friday, holidays & weekends.

Applications will be accepted until the job is closed. Please do not apply if you do not meet the requirements for this position.

What We're Looking For :

• Supervise and manage all frontline associates, including supervisors, cashiers, valets, attendants and shuttle drivers daily.
• Handle customer complaints and day-to-day operational issues.
• Act as liaison between customers, staff, and management.
• Make meaningful recommendations for hiring employees, appraising employee productivity, and / or disciplining employees, including termination.
• Provide continuous customer service and operations training to cashiers, valets, supervisors and shuttle drivers to ensure high service standards and client expectations at the design location.
• Assist in shuttle fleet upkeep, preventative maintenance and repairs.
• Assist Account Manager with administrative duties.
• Patrol and monitor safety and cleanliness of parking garage and facility.
• Handle damage claims and ensure each incident is documented and dealt with professionalism.
• Supervise the process of overnight payments and ensure accuracy for bookkeeper and revenue collection reports.
• Assist in reviewing work schedules to ensure adequate coverage while minimizing expenses.
• Familiarity with Flash parking and Parkonnect Platforms is a plus.
• Assist in reconciliation of timecards and submission of payroll for staff.
• Ensure compliance with company and client policies and procedures.
• May be asked to fill in for front line associates during their absences.
• May be asked to fill in for Account Manager in his / her absence or on second shift / weekends.
• Prepare reports, survey and conduct special projects as needed.
• Promote strong work ethics and accountability within the team, emphasizing honesty in all interactions.

What's In It For You?

Must Have :

Good To Have :

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.