Senior Software Engineer- CRM, Artificial Intelligence

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge : Great Company, Great Culture, Great Rewards and Great Careers.

Position Summary

GEICO is seeking an experienced senior software engineer with a passion for building high performance, low-latency platforms, and applications. You will help drive our insurance business transformation and platform engineering domain modernization as we redefine experience for our customers.

Position Description

We are seeking a Senior Full Stack Developer with deep expertise in Microsoft Dynamics365 and the Microsoft Power Platform to help lead the transformation of our legacy CRM into a modern, scalable solution. This new system will empower our GEICO agents to better support customers and deliver a seamless, connected experience across our enterprise via Chat, SMS, email.

Position Responsibilities

As a Senior Software Engineer, you will :

Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems

Develop and execute technical software development strategy for the organization including self-service, business continuity, backup / restores, incident response and paging platforms

Accountable for the quality, usability, and performance of the solutions

Lead projects from the front and interact with clients and sponsors on a regular basis

Consistently share best practices and improve processes within and across teams

Take on-call and operational support

Qualifications

Advance knowledge of at least one modern OOP language such as Java or Python or Go (preferred)

Deep understanding of Dynamics 365 including customer service and power platform.

Design, develop, and integrate Artificial Intelligence (AI) solutions into software applications, leveraging machine learning, natural language processing.

Hands-on experience with AI-driven software development

Experience working with services like logic apps, functions, API management, storage and monitoring.

Deep hands-on experience in complex system design and data pipeline and architectures, scale and performance, tuning, with good knowledge on Docker and Kubernetes.

Experience with Azure Services, Full Stack Development, API Gateway and API management.

Understanding of both front-end and back-end concepts with ability to integrate different technologies.

Integrate front-end and back-end components ensuring smooth communication and data flow between them.

In-depth knowledge of CS data structures and algorithms

Understand open-source databases like MySQL, PostgreSQL, etc.

Experience in architecting, designing, building automation, workflows, and distributed applications

Strong understanding of service integrations / communication standards (e.g., GRPC / REST)

Experience partnering with engineering teams and transferring research to production

Experience with various integration patterns and technologies used to connect Dynamics 365 with other systems.

Excellent communication skills

Hands on experience working in an agile Scrum environment.

Experience :

4+ years of professional experience in software development, platform architecture, administration and maintenance of software, and its ecosystem

3+ years of experience with architecture and design

3+ years of experience with AWS, GCP, Azure, or hybrid data center

2+ years of experience in open-source frameworks

Education :

Bachelor's degree in computer science, Information Systems, or equivalent education or work experience

Annual Salary

$105,000.00 - $215,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate / annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge :

Great Company :  At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers :  We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture :  We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards :  We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.