Automotive Customer Service Specialist

Benefits :

• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

Position Overview

During the Full Service Oil Change, the customer service specialist is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer.

Essential Duties and Responsibilities

Other Duties and Responsibilities

In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.

Job Qualifications

Working Conditions

Materials and Equipment Used : Vacuum cleaner, window wash, tire pressure gauge, plastic seat covers and floor mats. Environment : Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities : Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits / Perks

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.