Content Technician - PHX

This position is responsible for the overall accuracy of the O’Reilly Electronic Product Catalog content by ensuring catalog data files are reviewed for accuracy and processed efficiently with value-add content where appropriate.

ESSENTIAL JOB FUNCTIONS

Maintain the accuracy of the Electronic Product Catalog (EPC) by analyzing new content for accuracy and completeness using quality assurance tools.

Analyze reported application discrepancies provided by all users of the eCatalog system and take action by implementing modifications to existing content or add new content to address reported discrepancies.

Communicate to the reporter of the discrepancy the outcome of actions taken to address and or correct the issue.

Develop and enhance value-add content in support of products within eCatalog database.

Value-add content consists of digital assets, marketing copy, features and benefits information, product level specifications, product cross references, cross sell content and keyword search alias content.

Interacts with trading partners to validate and acquire updated content in support of enhancing coverage and issues identified in original content set and communicate results of data analysis to management.

Ensure content supporting pending line changes or product line reviews is properly represented within eCatalog system prior to store release.

Creates application level eCatalog content in support of new product lines; if applicable product line content is not vendor supported.

SKILLS / EDUCATION / KNOWLEDGE / EXPERIENCE / ABILITIES

Required :

Strong automotive product knowledge, understanding of automotive theories and repair procedures

Thorough knowledge of automotive parts cataloging or parts counter experience

Thorough understanding of computers and desktop applications required but not limited to SQL, MySQL, and Microsoft Office Suite

Professional verbal and written communication skills

Strong attention to detail and excellent organizational skills

Desired :

Associate or bachelor degree in business or computer science or equivalent work experience

Previous work experience in eCatalog content processing

Previous work experience in digital image editing and manipulation

Understanding of the Auto Care Association standards for content delivery

Practical SQL work experience

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package :

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

Team Member Health / Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth