Executive Director

The Executive Director is totally responsible for the management of the Assisted Living, Independent Living, Memory Care community and / or Skilled Nursing Facility. Also, ensures high quality resident care services, within budgetary guidelines, while meeting or exceeding Harbor Retirement Associates, LLC, standards, and responsible for compliance with federal, state, local and HRA policies, procedures and regulations. The Executive Director is responsible to lead the community by example exhibiting the CORE Values through servant leadership.

Essential Functions :

Internal Community Relations :

• Develops and implements community resident relations programs; solicits feedback from residents, families, and others to maintain and / or improve community hospitality and services
• Establishes effective relationships with other community department heads to ensure high quality resident care while fostering an inter-departmental cooperation.
• Oversees and monitors nursing services (if applicable) to ensure high quality nursing delivery systems
• Monitor resident care on a daily basis; conduct daily rounds; implement quality assurance programs for all departments.
• Establish positive rapport with regulatory agencies; keep updated on changes in federal, state, and local regulations
• Oversee facility management of the community
• Directs community safety and loss prevention program; monitors adherence to safety rules and regulations and takes remedial action when necessary
• Contacts the resident's family when a change in services is needed. Leads and participates in a resident / family conference to review changes in services
• Ensures a high degree of customer satisfaction
• Assist in the development of the residence's budget
• Make final decision on resident move-ins and move-outs based on the well-being of the resident and in accordance with the residence policies and procedures

Financial :

Marketing :

Associate Relations :

Non-Essential Functions :

Qualifications / Skills / Educational Requirements :

Equal Opportunity Employer

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