Travel Scheduling Coordinator (Remote)

This is a remote position.

Travel Scheduling Coordinator (Remote)

About US

Founded in 1952 we are a family-owned and operated travel agency with over 70 years of excellence in the travel industry. We provide customized travel solutions for individuals families and corporate clients while supporting an extensive network of independent travel advisors. Our mission is to deliver personalized service reliable support and unforgettable travel experiences.

Position Summary

We are seeking a Remote Travel Scheduling Coordinator to join our growing team. This position is ideal for an organized detail-oriented professional with a passion for travel and customer service. Youll be responsible for coordinating travel itineraries managing schedules assisting clients and agents and ensuring every trip runs smoothly.

This is a remote position you can work from anywhere in the U.S. with flexible scheduling options.

Key Responsibilities

• Schedule and coordinate travel bookings including flights hotels cruises tours and car rentals.
• Manage multiple travel itineraries ensuring all details are accurate and up to date.
• Communicate with clients and suppliers to confirm and finalize travel arrangements.
• Monitor booking confirmations deadlines and payment schedules.
• Handle schedule changes cancellations and re-bookings efficiently.
• Maintain detailed records of client communications and booking data.
• Deliver exceptional customer support with professionalism and attention to detail.

Requirements

Benefits

What We Offer

Required Skills :

Responsibilities : Travel Planning : Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries including flights accommodations transportation and activities. Booking Management : Handle the end-to-end process of booking flights hotels rental cars and other travel-related services. Ensure accuracy and efficiency in all reservations. Communication : Maintain regular communication with clients to provide updates answer inquiries and address any concerns. Establish and nurture strong relationships with travel partners. Problem Resolution : Proactively identify and resolve any issues that may arise during travel such as flight delays cancellations or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients. Training : Attend live and online training programs and meetings to earn travel industry certifications to gain knowledge and comprehension in booking travel for clients Documentation : Manage all travel-related documentation including tickets confirmations and itineraries. Ensure that clients receive all the necessary information before their journey. Travel Trends and Updates : Stay informed about the latest travel trends regulations and updates. Provide clients with relevant information and recommendations to enhance their travel experience by email and follow-up by phone to ensure thorough comprehension Social Media and Marketing - Utilize the latest trends in social media to attract and obtain clients. Customer Service : Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process. Qualifications : Previous experience in customer service sales or other related fields Ability to build rapport with clientele Ability to prioritize and multitask Good at research Able to work independently Goal oriented Positive and professional demeanor Time management and organization skills Self-starter positive mind-set self-motivated Excellent written and verbal communication skills Must have computer and reliable internet Must be 18 years or older Authorized to work in the U.S.

Required Education : High School Grad

Key Skills

Customer Service,Communication,Fire And Safety Engineering,Key Account,Market Intelligence

Employment Type : Full Time

Experience : years

Vacancy : 1