Customer Service Representative - Community Development & Public Works

Job Opportunity

The City of Gardner is seeking a Customer Service Representative. This position, under the supervision of the Community Development Director, involves assisting the public with inquiries, registrations, and payments both in person, by telephone, and email. The role also supports the administrative functions of staff in the Community Development and Public Works Department, including planning commission activities. Requirements include a high school diploma, GED or equivalent, and one to two years of experience in a related field. A valid driver's license and a good driving record are also necessary. Hours are Monday to Friday, from 8 : 00 AM to 5 : 00 PM. The application deadline is open until filled.

The City of Gardner offers a wide range of employee benefits including health, dental, and vision insurance, a flexible spending plan, a health savings account (HSA), employee assistance, supplemental life, accident, and disability insurance. Employees are eligible for benefits coverage the first day of the month coinciding with or immediately following their employment date. Detailed information about these benefits, including coverage options and rates, can be found here. The City of Gardner also offers additional benefits such as retirement, a 457 deferred compensation plan, long-term disability benefits, and a recreation discount.