Real Estate Property Manager

We are looking for our next great property manager. The property manager will oversee the coordination and supervision of service providers and be accountable for all on-site property management, including local marketing, all tenant relations, and financial reporting. Our property managers enjoy a creative and diverse work-life. We offer you career development opportunities, an empowering work environment, and a myriad of recognition and awards. If this position interests you, start your application today!

Responsibilities

Resident Relations

Serve as the primary point of contact for all resident communications.

Address repair requests, lease questions, and conflict resolution in a timely and professional manner.

Conduct move-in / move-out walkthroughs with appropriate documentation.

Owner Investor Relations

Maintain proactive and transparent communication with property owners.

Prepare monthly owner reports, recommend value-add strategies, and ensure long-term asset performance.

Educate and advise clients on regulatory compliance and market conditions.

Security Deposit Returns

Process and return security deposits, with appropriate deductions and documentation, within a timely basis of no later than 21 days, with a goal of 14 days or less.

Coordinate with vendors to finalize invoices and close work orders swiftly.

Vacancy Turnover Leasing

Oversee the turnover process to ensure vacant units are rent-ready within 14 days of possession.

Manage advertising, pricing, showings, and application screening to secure qualified tenants quickly.

Rent Collections & Delinquencies

Monitor tenant accounts for late rent payments.

Follow up and initiate collection efforts for rent over 5 days late.

Coordinate legal support for serving Pay or Quit Notices and eviction support when necessary.

Maintenance Work Order Coordination

Triage and assign maintenance requests based on urgency and impact.

Ensure each Work Order is marked as "Completed" or "Cancelled" with notes and timelines.

Communicate proactively with residents and vendors during repairs.

New Business Onboarding

Respond promptly to prospective owner leads.

Conduct initial consultations and follow-up outreach.

Qualifications

Minimum 5-10 years of experience in residential property management, preferably in multi-family or mixed portfolios.

Strong knowledge of San Francisco Rent Ordinance, California Civil Code, and Fair Housing laws.

Experience with full-cycle leasing, maintenance coordination, and resident / owner communication.

Proficiency in property management software (e.g., RentVine, AppFolio, Buildium), Google Workspace, and task management tools.

California Real Estate License preferred or willingness to obtain within 6 months.

Excellent communication, negotiation, and customer service skills.

Ability to work evenings and weekends as needed.

Reliable transportation for on-site inspections and meetings.

Bilingual in Cantonese, Mandarin, or Spanish is a plus.

Compensation

$75,000 - $100,000 yearly

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