Sr. Provider Relations Representative

Education And Training Specialist

Provides education and training for network providers, staff, suppliers, physicians, beneficiaries, and referral agents as necessary. Develops and produces all training and educational materials.

Logistics : Palmetto GBA one of BlueCross BlueShield's South Carolina subsidiary companies.

Location : This is a full-time Monday - Friday (40-hour / week) remote W@H position for our Virginia and West Virginia locations. You will work an 8-hour shift scheduled during our normal business hours of 8 : 00AM-5 : 00PM. It may be necessary, given the business need to work occasional overtime.

Government Clearance : This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.

To qualify for this position, you'll need the following :

• Required Education : Bachelor's Degree.
• Degree Equivalency : 4 years job-related work experience or Associate's and 2 years job related work experience
• Required Work Experience : 4 years of experience in customer service, claims processing, communications, education / training, provider relations, healthcare or combination.
• Required Skills and Abilities : Demonstrated skills related to training materials development. Demonstrated skills related to classroom presentations to large groups. Working knowledge / understanding of government healthcare programs, HIPAA policies, procedures. Demonstrated proficiency in word processing, spreadsheet, database software. Good judgment skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Demonstrated verbal and written communication skills. Analytical and critical thinking skills. Basic business math proficiency. Ability to persuade, negotiate, or influence others. Ability to handle confidential or sensitive information with discretion. Ability to identify learning objectives. Strong course design skills to include use of media / other instructional methods. Ability to evaluate progress in addition to actual delivery of training sessions.
• Required Software and Tools : Microsoft Office.

Our comprehensive benefits package includes the following :

What we can do for you :

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to expect next :

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.