Epic Testing Coordinator

Job Posting Title :

Epic Testing Coordinator

Hiring Department : Dell Medical School

Position Open To : All Applicants

Weekly Scheduled Hours :

40

FLSA Status : Exempt

Earliest Start Date :

Immediately

Position Duration : Expected to Continue

Location : AUSTIN, TX

Job Details : Purpose

We are seeking a highly skilled Epic Testing Coordinator to lead and manage testing activities for our enterprise-wide Epic implementation. This role is critical to ensuring system integrity, patient safety, and operational readiness across our 400-bed tertiary hospital, outpatient clinics, and ambulatory surgery centers. The coordinator will support both the initial go-live, additional implementation phases, and ongoing optimization.

Responsibilities

Testing Strategy & Execution

Develop and manage comprehensive testing plans across all Epic modules (clinical, administrative, patient-facing, and research).

Lead unit, integrated, regression, user acceptance (UAT), and parallel testing cycles.

Coordinate testing across multiple Epic Build Waves and environments (POC, TST, PRD).

Cross-Functional Collaboration

Partner with Epic analysts, IT, clinical operations, HR, Finance, and Supply Chain teams.

Facilitate testing workgroups and stakeholder engagement across departments.

Defect Management & Documentation

Oversee defect tracking, triage, and resolution processes.

Maintain detailed test scripts, logs, and traceability matrices.

Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.

Post-Go-Live Optimization & Upgrades

Support quarterly Epic upgrades, new feature testing, and long-term system reliability.

Collaborate with analytics teams to validate KPIs and reporting tools.

Marginal or Periodic Functions :

Assists with other project areas as needed.

Provides backup support during peak times or staff shortages.

Participates in special projects and initiatives.

Adheres to internal controls and reporting structure.

Performs related duties as required.

KNOWLEDGE / SKILLS / ABILITIES

Technical Learning

Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge.

Stays updated with the latest Epic Ambulatory features.

Actively seeks out training opportunities.

Applies new knowledge to improve system performance.

Problem Solving

Uses rigorous logic and methods to solve difficult problems with effective solutions.

Diagnoses and resolves complex application issues.

Develops innovative solutions to improve user experience.

Collaborates with teams to address system challenges.

Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers.

Provides excellent support to clinical staff.

Understands and anticipates user needs.

Ensures user satisfaction with application performance.

Collaboration

Works effectively and cooperatively with others; establishes and maintains good working relationships.

Collaborates with IT and clinical teams.

Shares knowledge and best practices.

Participates in team meetings and projects.

Attention to Detail

Thoroughly reviews work for accuracy and completeness.

Ensures configurations are precise and accurate.

Reviews documentation for completeness.

Monitors system performance for issues.

Required Qualifications

Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field.

Test coordination experience of at least 2+ years in an Epic environment.

Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.

Strong understanding of clinical and administrative workflows.

Excellent communication, project management, and stakeholder engagement skills.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Epic certification in one or more modules (preferred).

Prior experience with Epic implementations, especially in Ambulatory, Optime, or Revenue Cycle modules.

ITIL Foundation certification.

Active Epic Certification, Accreditation, or Proficiency in related applications.

Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience.

Demonstrated experience as a major participant in EHR configuration.

Experience with online scheduling design and implementation.

Experience with Epic testing tools (e.g., Scenario Manager, Test Script Manager).

Experience in test automation and automation tools.

Experience of at least 1 Epic implementation as a testing coordinator / lead.

Salary Range

$75,750 + depending on qualifications

Working Conditions

Repetitive use of a keyboard at a workstation

Use of manual dexterity

Required Materials

Resume / CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers : You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers : As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility :

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion / transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility :

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks :

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer :

The University of Texas at Austin, as an equal opportunity / affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency :

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification :

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify :

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following :

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance :

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.