Quantum ERP Systems Analyst

Job Title :  Quantum ERP Systems Analyst

Location :  Onsite (Phoenix, AZ area)

Job Type :  Perm Full-Time

Salary :  $120K to $130K Depending on Experience + relocation

Job # : 7288

Overview :

We’re looking for a Quantum ERP Systems Analyst with a robust background in the Quantum ERP system by Component Control. With at least a decade of direct, hands-on experience, this role is pivotal in delivering advanced technical support and ensuring our ERP system runs smoothly and efficiently.

Key Duties :

• Act as the go-to expert for all things related to the Quantum ERP system.
• Deliver top-tier support to users, swiftly handling inquiries and resolving intricate technical issues.
• Engage with diverse teams to integrate Quantum effectively across our business processes.
• Tackle complex technical challenges in Quantum ERP, offering solutions for both software and hardware issues.
• Liaise with software developers to address and rectify system bugs or shortcomings.
• Establish and nurture robust relationships with internal teams and Quantum users.
• Communicate seamlessly across technical skill levels, ensuring an excellent user support experience.
• Conduct and oversee user training on Quantum, creating useful documentation and guides.
• Propose system enhancements to the Quantum ERP, informed by user feedback and industry standards.
• Keep abreast of Quantum updates, assessing their impacts, and managing system upgrades.
• Develop and manage detailed support documentation for Quantum ERP, including troubleshooting guides and FAQs.
• Enhance the support team’s capabilities by sharing knowledge and expertise.

Professional Requirements :

Additional Skills :

Physical Demands :

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