Auto Claims Associate

Auto Claims Associate

The Claims department at IAT Insurance Group has openings for Auto Claims Associates located in our Raleigh, North Carolina office starting June 1st of 2026. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.

This position is a great entry-level opportunity and / or a great position for someone with insurance or customer service experience interested in a career in the insurance industry.

As a Claims Associate, you'll make an impact by :

• Handling claims relative to commercial auto.
• Investigating each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing, and analyzing reports and related bills.
• Identifying / investigating / resolving potential fraud / misrepresentation issues.
• Working hand-in-hand with insureds, claimants and / or their attorneys upon receipt of critical information.
• Following standard practices and procedures to determine legal liability and achieve final resolution of a claim.
• Verifying / analyzing applicable coverage for the reported loss.
• Establishing 24-hour contact and maintaining appropriate contact with all involved stakeholders throughout the life of the claim file.
• Identifying and addressing subrogation / contribution opportunities.
• Setting accurate timely loss / expense reserves in compliance with claims guidelines.
• Evaluating, negotiating, and authorizing settlements with all stakeholders within designated authority.
• Selecting, directing, and managing vendors.
• Drafting correspondence, including but not limited to, coverage letters to stakeholders as appropriate.
• Applying for and maintaining resident / nonresident adjuster licenses.
• Performing other duties as necessary.

We're ready to onboard a candidate with :

Our Culture

IAT is the largest private, family-owned property and casualty insurer in the U.S. INSURANCE ANSWERS TOGETHER is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.