Account Director

Account Director

On Board Experiential (OBE) is an award-winning, full-service, experience-led agency that creates meaningful brand experiences worldwide. We work out of our homes and physical offices in San Francisco, Los Angeles, and NYC, or wherever our adventures take us! Our clients include Nike, Meta, JPMorgan Chase, The Infatuation, Stripe, and OpenAI, to name a few. Event Marketer has recognized OBE as one of the best places to work in events and well, we couldn't agree more.

The Account Director is a leadership position within the Account Team, delivering an exceptional level of service and execution of programs on behalf of our clients. Positioned as a mentor and manager for team members in the department and agency, the Account Director is responsible for generating and expanding our client accounts and relationships. This position requires a comprehensive understanding of our clients' business needs and a competitive landscape. They provide end-to-end project management on high profile large scale complex programs, offering creative and strategic solutions to deliver on program KPIs. This position is accountable for financial and operational performance, managing program budgets, and resource utilization. The Account Director ensures that programs and marketing strategies successfully promote client brands, products, and services in accordance with client objectives and initiatives.

In this role, the Account Director will oversee a large-scale, multi-city experiential event series, with responsibility for leading internal production, account, and creative teams. This individual will serve as the key liaison to internal leadership teams while in close communication with the client, ensuring consistency, quality, and strategic growth across markets. The role demands a deep passion for culture and culinary-driven experiences, combined with the operational expertise to execute complex, large-scale events.

Essential Job Functions :

• Demonstrate thought leadership with insightful analysis of client objectives and develop innovative solutions.
• Collaborate with creative strategy to conduct research and develop insights for brand and audience analysis.
• Drive and / or supervise client activations to ensure proper planning, development, and execution.
• Develop and manage program SOWs ensuring resources, budgets, timelines, and deliverables stay aligned.
• Critically evaluate and offer solutions to optimize client budgets and internal resource management.
• Provide ongoing monitoring and guidance of expenses and actual costs for approved program budgets.
• Provide ongoing monitoring and guidance of creative deliverables, ensuring client review and approvals.
• Manage multiple projects simultaneously and / or supervise other account personnel.
• Provide mentorship and candid real time feedback to direct reports, cross functional team members.
• Actively listen and empower others to lead conversations, motivate others and share confidence in others.
• Recognize the audience needs with varying tones and approach, ability to read the room and address.
• Ability to self-navigate through conflict resolution, and the ability to recognize when to seek support.
• In collaboration with Leadership and Executive team, guide teams through conflict resolution.
• Drive new business development, including identifying new opportunities with new and existing clients.
• Continually strive to identify new opportunities to enhance the agency's services and lines of business.
• Remain current in industry trends, competitive landscapes, creative technology innovations.

Additional Responsibilities (Experiential Series Leadership) :

Desired Skills and Experience :

Essential Knowledge, Skills and Abilities :

Other Qualities and Skills :

Compensation Range : $100,000 - $150,000 annually. This is the pay range OBE believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on level of experience, relevant skills, professional certifications, market pay, and demand for the role. OBE reserves the right to modify this pay range at any time. For this role, benefits include : medical / dental / vision insurance, employer paid basic life and personal accident insurance. Also included : Annual Profit Sharing / Bonus Plan based on the company's performance and your individual performance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, PTO, STD / LTD insurance benefits. On Board Experiential is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.