Event Support Coordinator

Title : Event Support Coordinator

Employee Classification : Event Support Coordinator

Campus : University of North Texas

Division : UNT-Student Affairs

SubDivision-Department : UNT-Union Administration

Department : UNT-Union Admin-163110

Job Location : Denton

Salary : $39,600.00, Commensurate with education and experience

FTE : 1.000000

Retirement Eligibility : TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu .

Department Summary

University Centers and Events (UCE) encompasses the University Union, Gateway Center and Coliseum. University Centers and Events (UCE), provides quality programs, services, and facilities that enhance the educational experience and create a community for students, faculty, staff, alumni, and guests. We assist students to become good citizens of a global community.

The University Union features 330,000 sq ft filled with campus services, dining options, meeting and event spaces, and programming, arts, and activities.

Position Overview

The Event Support Coordinator is responsible for scheduling, planning, and executing campus meetings and events, both indoors and outdoors. This position works closely with relevant stakeholders to ensure arrangements are made for catering, audio / visual services, alcohol services, event security, and parking.

Minimum Qualifications

Bachelor's Degree and two years of professional experience related to event planning; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Excellent written and oral communication skills.

Demonstrated event management skills.

Excellent customer service skills.

Ability to establish and maintain effective working relationships.

Knowledge of safety and security precautions appropriate to work performed.

Ability to work on call during events including nights and weekends.

Ability to work effectively in a high stress people oriented environment.

Demonstrated skill in computer use and related software programs.

Job Duties

• Event Planning : 1) Responsible for coordinating the space and setup needs for events in and around the Union. 2) Attends reservation meetings with customers, operational departments, catering staff, and other campus service providers as applicable. 3) Makes arrangements with third party services including estimates, delivery times, setups, and pickup times.
• Safety : 1) Completes all work using safe work habits and methods to prevent injuries. 2) Uses equipment properly and in the manner required or directed. 3) Keeps all equipment in good working order and follows storage procedures. 4) Reports any unsafe acts or condition to their supervisor immediately.
• Financial : 1) Provides reservation deposit requirements and deadlines to clients. 2) Communicates payment policies. 3) Ensures timely and accurate billing. 4) Process credit card payments when applicable.
• Communication and Customer Service : 1) Works in harmony with others through active, positive, and courteous interactions with faculty, staff, students, and patrons. 2) Cooperates with coworkers to accomplish work efficiently and effectively. 3) Conveys policies and procedures relative to event management and risk management guidelines.
• Technology : 1) Is proficient in the Event Planning and Space Management software provided. 2) Is proficient in Microsoft office products such as Word and Excel.
• Assessment and Reports : 1) Collect post event feedback from client as well as other service areas. 2) Run event specific reports as requested. 3) Utilize event software reports as a job tool.
• Knowledge : 1) Understands relevant university and departmental policies and procedures. 2) Follows the event input processes established by the department to ensure consistency and accuracy.
• Event Execution : 1) Meets with clients on the day of the event to ensure their needs are met. 2) Facilitates onsite transitions to day of event service providers. 3) Troubleshoots and executes changes that may need to be made.

Physical Requirements

Environmental Hazards

Work Schedule

Monday - Friday 8am-5pm, Flex for Events

Driving University Vehicle

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here .

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit and takes actions to prevent discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.