Academic Coach-1

Position Summary

Provides individual and group academic coaching sessions in an open lab, virtual, and / or one-on-one setting in support of instructional programs. Participates in developing academic resource materials as required.

Required Knowledge, Skills and Abilities

Demonstrates knowledge and skills in tutoring students in specific academic area(s) in an open lab and / or self-paced setting.

Ability to conduct group and individual tutoring sessions for students; determines what skill areas require additional assistance.

Experience assessing the progress of assigned students to ensure effective learning results are obtained.

Must be able to explain concepts in a manner that students understand.

Ability to perform essential functions utilizing knowledge and skills within the specific subject area(s) of support.

Ability to build and maintain collaborative relationships with students, staff, and faculty regarding tutor / student assignment(s).

Must be able to maintain strict confidentiality of all student information, material, and discussions shared in the tutoring relationship.

Ability to assist students in the development of study skills and techniques to help improve their academic performance.

Ability to provide excellent academic expertise and adapt tutoring methods to meet the student needs.

Must be flexible and able to adapt to change; must demonstrate strong organizational and time management skills.

Must be punctual, begin all sessions promptly, use time for academic tasks, and focus on the student’s needs.

Must be technologically proficient and be able to assist students with basic technical skills.

Excellent interpersonal, oral, and written communication skills required to effectively assist students and staff within the Dallas College community network.

Knowledge and experience providing effective customer service.

Key Responsibilities

Provides tutoring to Dallas College students in open lab / self-paced settings through collaborative interactions to assess student needs, provide constructive and accurate feedback, engage critical thinking, and encourage independence.

Conducts workshops and / or boot camps on various subjects that support student learning

Fosters a positive learning environment while guiding students through the learning process as it pertains to understanding and engaging with coursework, assignments, and projects.

Works with students individually or in small groups to utilize resources, clarify concepts and complete assigned material.

Provides input in developing and maintaining resource materials needed to demonstrate learning objectives for use in tutoring environment.

Maintains records as required under department guidelines.

Maintains strict confidentiality of all student information, material, and discussions shared in the tutoring relationship.

Helps students to develop study skills; refine and apply understanding of course material and key concepts learned.

Utilizes excellent communication skills and adapts tutoring methods to meet the needs of the student.

Maintains confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA). Ensures offices and files are adequately secured on a daily basis.

Completes required Dallas College Professional Development training hours per academic year.

Performs other related duties as assigned.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

Associate degree required

Plus one (1) related experience as tutor / teacher or,

Any combination of two of the following qualifications : additional specialized training; indirect supervisory duties; experience in a related field.

Able to work after school hours, nights, and / or weekends.

Official transcripts will be required.

Bilingual preferred.

• Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check.