Human Resources Representative
CTI, Inc. is seeking a Human Resources Representative with a passion for recruiting and customer service to join our team. This role is a key player in supporting HR's customer service, recruitment, and onboarding efforts. This position is instrumental in effectively communicating CTI's hiring needs and screening applicants.
This position requires attention to detail, the ability to multi-task, typing, and intermediate-to-expert Microsoft Office skills. The ideal candidate will have prior recruiting experience and is self-motivated, organized, and have the ability to perform efficiently and effectively in a high-volume, fast-paced environment.
Benefits
- Weekly pay
- Vacation, sick & holiday pay
- Health benefits after 60 days
- Wellness program
- Employee Assistance Program
- 401(k) Match
Duties & Responsibilities
Act as the first point of contact for all general HR inquiries, administration, and correspondenceProvide excellent customer service to applicants and employees over the telephone, by email, text-message and in-personUtilize and maintain ATS, HRIS and Driver Qualification records; ensure compliance and accurately add, update and retrieve informationPartner with hiring managers to determine staffing needs for all positionsRecruit and pre-screen applicants according to job specificationsPerform detailed pre-employment screening (e.g., background checks, drug testing, and previous employer verifications)Prepare official offer lettersCoordinate hotel reservations for new hires; handling any changes or cancellations as neededSchedule new employees for new hire orientation, conduct onboarding sessions, collect and process new hire paperwork, create and upload documents to employee filesEnsure all new hires are processed through E-Verify system to confirm eligibility to work in the United StatesUse social media and professional networking to identify and source candidatesAssist with the development and implementation of advertising and marketing strategiesAttend job fairs and networking eventsApprove invoices for driver compliance screenings (i.e. drug test, DOT physicals, etc.)Perform office service such as document filing, scanning, answering, and directing phone calls, distributing mail, and ordering supplies / materialsInbound and outbound postage, mail & inner office mailData entry; verifying information is accurately inputInterpret and explain policies and procedures, rules and regulations related to HRSpecial projects and events as assignedPerform other related duties as assignedExperience, Skills, and Qualifications
High School Diploma or equivalent; Bachelor's degree in related field is preferredSHRM-CP or PHR certified highly preferredMinimum one (1) year of customer service-related or sales assistant experienceOne (1) year of Human Resources, recruiting, or related experience preferredBi-lingual English / Spanish written and spoken strongly preferredDOT compliance or commercial driving experience preferredExperience utilizing an Applicant Tracking System (ATS) such as BambooHR preferredExperience with social media platforms and creating contentWork experience with Microsoft Office, including intermediate-to-expert proficiency in Excel, Word, and OutlookAbility to type minimum 50 WPM preferredStrong initiative and solid judgment abilities / skillsExcellent written and verbal communication skillsAttention to detail, highly organized and efficientWork effectively under pressure and with frequent interruptionsBasic understanding of State and Federal laws, rules, and regulations that pertain to HR and Department of TransportationAbility to work overtime as neededAbility to travel as neededCTI, Inc. is an Equal Opportunity Employer. CTI promotes a drug / alcohol-free work environment through the use of mandatory pre-employment and ongoing random testing. Company policy could disqualify an applicant who has certain criminal history from employment in particular positions.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. To request an accommodation, please contact our Human Resources office.