Technical Writer

ESSENTIAL JOB FUNCTIONS

• Documentation Development : Create, edit, and maintain detailed technical documentation, including but not limited to operational standard operating procedures, system design documents, user manuals, and developer guides.
• Collaborate with Technical Teams : Work closely with software architects, developers, and product managers to gather information, understand project requirements, and translate technical details into clear, user-friendly content.
• Collaborate with Operational Teams : Work closely with account managers, regional process managers and business analyst to gather information, understand operational process requirements and translate into standard operating procedures for end users to understand and manage complex day to day operations
• Content Management : Organize and structure documentation in a logical, easy-to-navigate manner. Ensure all documentation is up-to-date and reflects the latest software updates and architecture changes.
• Review and Edit : Conduct thorough reviews of documentation to ensure accuracy, consistency, and clarity. Edit and proofread content produced by other team members to maintain high-quality standards.
• Technical Understanding : Leverage your deep understanding of software architecture principles to accurately document system design, architecture patterns, and best practices. Explain complex architectural concepts to both technical and non-technical audiences.
• User-Centered Design : Develop documentation with the end-user in mind, ensuring that content is accessible, usable, and effective in helping users achieve their goals.
• Tools and Standards : Utilize industry-standard tools and methodologies for documentation, including version control, content management systems, and markup languages. Advocate for best practices in technical writing and contribute to the continuous improvement of documentation processes.
• Training and Support : Provide training and support to internal teams on the use and importance of technical documentation. Act as a subject matter expert on documentation best practices and application support.
• Other duties as assigned.

PHYSICAL REQUIREMENTS

OTHER SKILLS AND ABILITIES

EDUCATION AND EXPERIENCE

CERTIFICATION AND LICENSES

Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer :

Come join the leader in logistics and take your career in the right direction.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.