Detailer

Job Description

Job Description

The Detailer is responsible for providing interior and exterior cleaning services that meet company expectations. This will include prepping a vehicle for repair as well as washing for delivery by removing all signs of repair. The detailer takes part in maintaining the organization and flow of the vehicles on the lot. Additional duties will also include assisting in the maintenance and cleanliness of the facility both inside and out and picking up parts and or customers as needed.

Job Responsibilities :

• Clean vehicle interior and exterior, ensuring attention to detail and in compliance with Center Leader instruction and any courtesy requests have been completed.
• Operate buffer, vacuums, and other equipment if necessary to meet service expectations.
• Utilize cleaning, protective, and restorative agents appropriately to enhance the appearance of the vehicle ensuring no extra harm to the vehicle during the process.
• Respond effectively to Estimators and Center Leaders to report visible quality issues in final cleaning of vehicles or to meet specific requirements or production requests.
• Ensure production schedules are met in a timely manner.
• Ensure organization for shop supplies and equipment by utilizing dedicated spaces.
• Maintain supplies and materials necessary to clean vehicles, re-ordering efficiently through the Center Leader.
• Assist in the cleanliness of the shop by picking up trash and putting things back in place.
• Assist and be a team player in other areas as needed or requested for shop efficiency and productivity. These requests could include picking up or organizing parts, helping with front desk reception tasks, driving customers, scanning vehicles and minor buffing, and polishing vehicles.

Key Performance Metrics

Skills / Qualifications :

Behavioral Excellence Required :