Community Health Liaison

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under the direction of the Senior Manager of Community Education, the Community Health Liaison serves as a key connector between Versiti and the communities it serves, helping advance organizational goals related to health equity, blood and organ donation, and access to care. The position collaborates across internal divisions-including Organ and Tissue Donation, Blood Services, the Blood Research Institute, and Diagnostic Labs-to identify opportunities that address healthcare disparities, particularly among individuals living with sickle cell disease and other hematologic disorders. The Liaison independently develops and sustains partnerships that strengthen community awareness, education, and engagement. Acting as both an advocate and navigator, this role builds meaningful connections with community leaders, healthcare providers, and local organizations to support individuals and families in accessing critical services. The position exercises discretion and judgment in designing outreach approaches, tracking results, and refining strategies to ensure alignment with community needs and Versiti's mission.

Total Rewards Package

Benefits

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Serves as a trusted resource within targeted underserved communities, providing guidance and direct assistance to individuals and families navigating healthcare and support services. Establishes and maintains accurate, confidential electronic client records, including service plans, outcomes, and release of information. Analyzes individual and community needs to identify barriers to care and recommends tailored solutions or resource linkages to improve access and continuity of support.
• Monitors progress of community engagement strategies using data, partner feedback, and outcome measures. Evaluates effectiveness of current approaches and identifies gaps or changing needs within communities. Makes informed adjustments to outreach plans-such as redirecting resources, modifying educational content, or altering partnership focus-to strengthen program reach and impact. Summarizes findings and recommendations for leadership review to guide future strategy development.
• Proactively identifies, builds, and maintains relationships with key community stakeholders, including healthcare organizations, advocacy groups, faith-based institutions, educational entities, and civic leaders. Represents Versiti at meetings, community events, and public forums to promote understanding of its mission. Evaluates partnership opportunities for alignment with strategic objectives and recommends initiatives or events that advance health education, donation awareness, and community trust.
• Designs, plans, and executes targeted community health programs-particularly those supporting the sickle cell community. Defines goals, identifies audiences, and manages program logistics and evaluation. Ensures initiatives are culturally relevant and aligned with community needs. Tracks participation, measures impact, and integrates findings to improve future programming.
• Collaborates with internal marketing and communications teams to develop and tailor outreach materials, presentations, and campaigns for specific audiences. Provides community-based insights to guide message framing, imagery, and tone. Ensures consistent representation of community perspectives and Versiti's brand across all outreach channels.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Qualifications

Education

Experience

Knowledge, Skills and Abilities

Tools and Technology