Call Dispatcher RegionalNetser Group LATAM • Florida, US
Call Dispatcher Regional
Netser Group LATAM • Florida, US
job_description.job_card.30_days_ago
job_description.job_card.job_descriptionAtención a clientes, recepción de Controlar y administrar la recepción de casos, tickets o llamadas para atención de servicios a clientes. Controlar, asignar y despachar al personal técnico los casos de servicios. Realizar seguimiento al cumplimiento de los SLA (Service Level Agreement / Acuerdos de Nivel de Servicios). Completar y cerrar respectivamente los servicios efectivamente finalizados por personal técnico. Interacción y responsable de múltiples cuentas de tamaño y / o criticidad considerable. Colaborador, proactivo, experto en la materia. Avalar una experiencia mínima de 4 años en atención directa a los clientes. Ser capaz de manejar múltiples tareas simultáneamente con fechas y plazos concurrentes. Imprescindible tener dominio del idioma Inglés, escrito y conversacional. Experiencia como Call Dispatcher, atención al cliente, call center o áreas afines. Amplio conocimiento en Word, Excel y power point y softwares CRM (Customer Relationship Management / aplicación de atención y control a clientes). Estudios mínimos Bachillerato o estudiante universitario en Administración, área de informática o equivalente.
Call Dispatcher Regional
Nos encontramos en la búsqueda de Call Dispatcher Regional.
- Oportunidad laboral para Ecuador o México.
Debe tener experiencia en :
casos / tickets de servicios para su correspondiente despacho.
Funciones de Call Dispatcher Regional :
Requisitos del Call Dispatcher Regional :
Etiquetado job, jobs, trabajo, Trabajos
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Dispatcher • Florida, US
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