Key Account Coordinator

Key Account Coordinator

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025.

Job Purpose

The Key Account Coordinator position is designed to resolve our customers' needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities within a district. This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.

What You Will Do...

Centralized support for Reps within the District to run reservations and opportunities

• Assigned Customers
• Key Customers to the District that require a "Single Point of Contact"
• Customers that do business Regionally / Multi-Regionally that are not handled by Customer Care / Central Res where order flow is excessive for local managing.
• Adept at sourcing fleet within District / Region to fill orders. Escalation process with DM / RVP / RFM

Answer customer inquiries and resolve their issues / concerns

Schedule delivery and pick up of equipment

Maximize / generate additional sales revenue through superior customer service on all existing orders Finalize sales from all inbound inquiries and successful outbound telemarketing

Provide customers with expert advice on the selection, operation, and maintenance of all the various types of equipment

Additional Responsibilities :

Requirements

Skills

Pay Range : $29 / hour

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following :

Keeping you healthy

Building Your Financial Future

Life & Work Harmony

Protecting You & Your Family

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

Nearest Major Market : Kansas City