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Manager CommunicationsElara Caring • Cleveland, OH,
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Manager Communications

Manager Communications

Elara Caring • Cleveland, OH,
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Description

Communications Manager (Remote)

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Communications Manager. Being a part of something this great starts by carrying out our mission every day through your true calling : developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care, we need a Communications Manager with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

  • Work in a collaborative environment.
  • Be rewarded with a unique opportunity to make a difference
  • Competitive compensation package
  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
  • Opportunities for advancement
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off, paid holidays, family, and pet bereavement
  • Pet insurance

As a Communications Manager, you’ll contribute to our success in the following ways :

  • Engage stakeholders in a highly matrixed environment, balancing competing priorities, and fostering a culture of transparency and collaboration through effective communication. He or she will be a solutions-driven professional operating with the highest degree of attention to detail in all facets of his or her work.
  • Develop and implement comprehensive communication strategies to support organizational change initiatives, ensuring alignment with business objectives and stakeholder expectations.
  • Collaborate closely with cross-functional teams to identify communication needs, gather requirements, and develop tailored communication plans.
  • Serve as a trusted advisor to senior leadership, providing strategic guidance on communication tactics to drive employee engagement and alignment during periods of change.
  • Lead the development of clear and compelling messaging for internal and external audiences, including executive communications, employee announcements, and organizational updates.
  • Facilitate dialogue and feedback loops with stakeholders at all levels to ensure transparency and alignment throughout the change process.
  • Leverage a variety of communication channels and platforms to disseminate information effectively, including email, intranet, digital forums, HRSD platform, and internal / external social media platforms.
  • Monitor and analyze communication effectiveness, gathering feedback and insights to continuously improve strategies and tactics (e.g., Power BI, EmailOpen analytics dashboards, Meltwater media analytics, Blink)
  • Provide coaching and support to leaders and managers on effective communication techniques and change management best practices.
  • Other duties as assigned to support the changing needs of the business.

    • What is Required?

  • Bachelor’s Degree in Communications, Public Relations, Journalism or related field.
  • 5+ years of experience in communications with a focus on change management and strategic planning.
  • 2+ years driving change management (must be familiar with change management methodologies, best practices and adoption)
  • Excellent verbal and written communication skills with the ability to craft clear and compelling messages tailored to diverse audiences.
  • Healthcare industry experience is preferred.
  • MBA is preferred.
  • Experience leveraging multiple platforms including internal engagement platforms such as Blink and ServiceNow is required.

    • You will report to the Communications Director.

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    Communication Manager • Cleveland, OH,

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