Program LeaderPrecision Castparts • Gardena, CA, US
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Program Leader
Precision Castparts • Gardena, CA, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionDevelop and maintain milestone plans and line-of-balance charts for critical part numbers. Monitor progress against milestones and proactively address delays or risks to ensure timely delivery. Lead efforts to reduce delinquent orders by collaborating with supply chain and operations teams. Conduct root cause analysis to identify reasons for delivery deviations and implement corrective actions to improve planning and operational performance. Build and execute a delinquency burndown plan with daily / weekly tracking and reporting. Support efforts to maintain on-time delivery performance by tracking expedited orders and ensuring commitments are met. Coordinate cross-functional efforts to meet customer expectations for new programs and urgent requests. Facilitate open communication between internal teams and customers to identify obstacles and develop actionable solutions. Ensure all stakeholders are informed of progress, risks, and successes. Maintain cooperative and professional communication across all levels of the organization. Provide customer support to mitigate risks and ensure satisfaction. Strong understanding of aerospace industry standards, practices, and customer expectations. Advanced skills in Microsoft Excel and proficiency in other Microsoft Office applications. Ability to create and interpret line-of-balance charts, milestone plans, and performance reports. Excellent verbal and written communication skills, with the ability to present information clearly to internal teams and external customers. Proactive communicator who can articulate needs, results, and risks effectively. Strong analytical mindset with the ability to identify issues, evaluate options, and implement solutions collaboratively. Experience in root cause analysis and deploying corrective actions to improve operational outcomes. Detail-oriented with a focus on accuracy and continuous improvement. Proven ability to manage multiple projects with competing deadlines in a fast-paced environment. Capable of prioritizing tasks and maintaining focus under pressure. 3+ years' experience Bachelor's Degree
Program Leader
The Program Manager plays a critical role in managing customer relationships and ensuring timely delivery of critical aerospace components. Reporting to the Supply Chain Planning Manager, this individual is responsible for overseeing past-due customer orders, developing milestone plans, and driving cross-functional efforts to meet delivery commitments.
A key focus of the role is delinquency recovery, identifying root causes of delivery deviations and deploying corrective actions to improve planning and operational performance. The Program Manager will track delinquent orders, build and execute burndown plans, and maintain on-time delivery metrics. They will also support expedited order management and new program launches.
Success in this role requires strong communication, analytical, and problem-solving skills, as well as the ability to collaborate across departments to resolve issues and drive continuous improvement.
Primary Duties & Responsibilities :
Customer Relationship Management
- Serve as the primary liaison for assigned customers, fostering strong relationships and ensuring clear, consistent communication.
- Provide timely updates on order status, including critical, delinquent, and expedited parts, as well as first article inspections.
Order & Milestone Tracking
Delinquency Recovery & Corrective Action
Expedite & On-Time Delivery Support
Cross-Functional Communication & Problem Solving
Professional Collaboration
Required Skills : Industry Expertise
Technical Proficiency
Communication & Presentation
Analytical & Problem-Solving Skills
Project & Time Management
Required Experience :
Level of Education :
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Program Leader • Gardena, CA, US
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