Dispatcher
Now Hiring : Dispatcher & Scheduler (Full-Time)
Location : Irwindale
Absolute Security Intl. is seeking a highly organized and detail-oriented Dispatcher & Scheduler to join our team. This role is essential to maintaining smooth operations, ensuring coverage for all posts, and supporting both field staff and clients with professionalism and urgency.
Key Responsibilities
- Manage scheduling and dispatching to cover call-offs, no-shows, and shift changes
- Communicate scheduling issues and fill open posts by contacting employees directly
- Coordinate with supervisors and clients to resolve service requests or equipment needs
- Handle multiple phone lines, monitor emails, and respond to mobile communications
- Prioritize incoming calls based on urgency and operational impact
- Prepare and send end-of-shift reports and client communications
- Document incidents and track schedule changes with extreme attention to detail
- Execute real-time updates to officer schedules and assignments
Qualifications
Minimum 2 years of dispatch and scheduling experience preferredExperience with TrackTik or similar security scheduling software is a plusAbility to remain calm and focused under pressure and during rapidly changing situationsStrong communication and organizational skillsHigh level of accuracy and ability to work independentlyProfessional demeanor and commitment to company code of conductReliable transportation to and from workFlexible availability to meet scheduling needsSchedule
8-hour shiftsFlexibility required (swing and graveyard shiftsBenefits
Health Benefits (Medical, Dental, Vision) after 90-day probation401(k) Retirement Plan (eligibility after 1 year of service)Paid Sick LeavePaid Time OffEqual Opportunity Employer
Absolute Security Intl. is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Apply today and help us keep operations running smoothly while making a meaningful impact in the security industry.