Dispatcher - Public Safety

Position Title :

Dispatcher - Public Safety

Position Type : Regular

Job Number : SA69324

Full or Part Time :

full-time 40 hours weekly

Fair Labor Standard Act Classification :

Non-Exempt

Anticipated Pay Range :

$23.89

Pay Range Information :

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Job Description Summary :

The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras, recordings, and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Dispatch officers to the requested services. Relay accurate information and directions to Orange Fire and Police as needed. Process citations and any other duties as needed or assigned to accomplish the mission of the Public Safety Department. This position is scheduled to work a 4 / 10 alternative work schedule and operates on a rotating schedule, with evening, weekend, and on-call rotation duties. Must be able to work varying shifts as assigned. A DMV record check is required before and during employment. Continued employment is subject to a satisfactory DMV records review.

Responsibilities :

Public Assistance and Call Service Assistance

• Answer non-emergency calls for service, determine priority, and dispatch emergency units as necessary.
• Receive emergency 911 calls and dispatch emergency units as necessary.
• Relay information and coordinate responses as needed with Police and Fire agencies that service areas of university-owned property.
• Must be able to provide courteous, professional, and responsive assistance to students, faculty, staff, and visitors contacting Public Safety.
• Must be able to efficiently coordinate communication between Public Safety and its officers, as well as Facilities, Residence Life, and other campus partners as needed.
• Track all calls and enter calls for service.
• Must have the ability to maintain calm with a high level of professionalism during high-stress and / or emergency situations, all while ensuring accuracy in all forms of communications.

Administrative and Systems Maintenance

Training and Development

Required Qualifications :

Desired Qualifications :

Special Instructions to Applicants :

Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

Minimum Number of References :

Maximum Number of References :