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Customer Care Team Member

Customer Care Team Member

VirtualVocationsManchester, New Hampshire, United States
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A company is looking for a Customer Care Team Member.

Key Responsibilities

Handle inbound calls and provide marketing materials related to Medicare plans

Utilize available tools for single call resolution and maintain customer satisfaction

Input caller and enrollment information accurately into multiple systems

Required Qualifications

High school diploma or equivalent

1 year or more of inbound call center experience preferred

Prior medical or health insurance experience preferred

Must reside in specific states : AR, FL, GA, IL, KS, NH, NJ, OH, TN, TX, PA, VA

Personal Windows 10 Operating System required with webcam and USB headset

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Customer Team Member • Manchester, New Hampshire, United States

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