Benefits :
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience. We are looking for Automotive Service Advisors that are responsible for communicating with customers about their vehicle repair needs and relaying information to Service Technicians. This position is a Service Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service advisor, you will greet customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status. Other duties include :
Deliver exceptional customer service while listening and consulting customersFollowing up with customers, services requested, estimated completion times etc.Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing partsDeliver and discuss pricing estimates with customers as well as promoting shop service specialsOversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucksOverseeing and managing the service center’s scheduling and workflowOverall cleanliness and organization of the facilityOther duties as assignedQualifications
A minimum of 2 years of Service Advisor experienceGeneral automotive knowledgeExcellent customer service dispositionGood communication skillsLeadership abilityTeam building skillsAbility to work a flexible retail schedule including weekends, and eveningsValid driver’s licenseCompensation : $40,000.00 - $75,000.00 per year