Administrative Assistant, Property Management

Administrative Assistant, Property Management

Great people make great properties. As a shopping center developer of some of the nation's best real estate in top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding, and balanced career.

The Position on our Team :

The Administrative Assistant assists in the day-to-day operations of the property. These duties include customary administrative support for the General Manager(s), Operations Manager(s), and Tenant Coordinator(s).

This position is full-time and in-person at Fashion District Philadelphia.

In This Role, You Will :

• Serve as the front desk representative, managing phones, door access, inquiries, and mail distribution.
• Perform general administrative tasks including document creation, file maintenance, copying, and faxing.
• Act as liaison between tenants and property teams (maintenance, HVAC, marketing, housekeeping), distributing information as needed.
• Support Operations, Marketing, Maintenance, Security, and Leasing teams with tenant-related tasks and communications.
• Maintain and update tenant records, emergency contacts, lease documentation, and compliance tracking.
• Manage vendor and contractor insurance (COIs), access coordination, and documentation for construction and maintenance.
• Coordinate meeting room scheduling, community activation calendars, and ensure cleanliness of shared spaces.
• Process invoices, support Accounts Payable, and maintain databases (Yardi, MacCentral, DocuSign).
• Assist with capital projects, lease execution, and tenant onboarding including welcome letters and handbook distribution.
• Attend mandatory meetings / trainings and support special events with flexible scheduling.
• All other duties as assigned.

The Employer retains the right to change or assign other duties to this position.

What You Bring to Macerich :

Why You'll Love Working with Us :

We know our people make us who we are, and we take pride in recruiting and retaining the best and brightest employees from all backgrounds. We recognize the value of strengthening our workforce with diverse thoughts, voices, ideas and people. This makes our company a rewarding and energizing environment to work in.

As an employee with Macerich, you will also benefit from the following :

Why Macerich

We create places where people come together. Macerich is reinventing the retail experience bringing together the best of shopping, dining, office, multifamily and experiences to meet the needs of the communities we serve. With 44 properties in some of the most vibrant, bustling cities across the country from New York to California, Macerich is setting the bar for transforming retail real estate into our vision for Regional Town Centers for everyone.

Our Culture of Belonging

At Macerich, we prioritize diversity, inclusivity, and equity, benefiting our employees, workplaces, and communities. We actively seek talented individuals from diverse backgrounds, recognizing the strength it brings. Our goal is to create a thriving, respectful environment that celebrates uniqueness and fosters learning. We are proud of our practices promoting equal employment and advancement opportunities. Macerich welcomes all qualified applicants, regardless of protected characteristics. For further details, refer to our Anti-Harassment, Discrimination, and Retaliation Policy. We provide reasonable accommodations for individuals with disabilities. Contact our People team for assistance.

We strive to be leaders in our industry by operating properties that prioritize responsible stewardship of our resources for the benefit of our tenants, guests, investors, employees, communities, industry partners and the planet. We are also committed to creating a diverse, inclusive and equitable workplace where all employees can thrive. By prioritizing and investing in our employees, we create value for our workplaces and Regional Town Centers, as well as the communities we serve.