Broadcast Engineer

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Event Services team focuses on delivering best in class hybrid events. We do this by maintaining a high bar of quality and service, leveraging industry standard technology and best practices. This role is responsible for operating internal company broadcasts such as our company-wide All Hands, customer facing events, and informal Fireside chats. You will be joining a highly specialized team that delivers excellent broadcasts and events, consistently raises the bar of our production workflows, provides pre and post-production services, and works to incorporate cutting edge technologies into our in-office production stack.

What you’ll do

Responsibilities

Work as an Engineer in charge of fulfilling event operators for Global hybrid events either onsite or remote. Duties include :

Be the Technical Director and have a leading understanding of the complexities of live event production and streaming technology as it relates to corporate events

Support team members and stakeholders to execute live broadcasts ranging from Event webinars, All Hands, Firesides, QAs

Oversee the selection, installation, and operation of technical equipment as it relates to the in room space

You’re the engineer in charge and will develop and direct technical rehearsals and productions from start to finish

By implementing event industry best practices, driving innovation in event broadcasting, you’ll collaborate with event stakeholders and internal production teams to ensure an event's objectives and outcomes are technically achievable

You’ll lead and support by conducting training sessions to support and develop team capabilities and foster a team first mentality

Event production and Executive producing within live events

Camera operator and placement

Basic lighting coordination, focus, and familiarity with lighting for film, tv, and broadcast

Operating FOH sound and working as a A1 / A2

Live video switching; ie. Analog Way, Tricaster, vMix, and AJA systems

Operation of 3rd party integrated systems, including QSC, Zoom, BirdDog, Sony, and Dante flows

Operate and Manage livestreams :

Realtime vision and audio mixing

Familiarity of production switchers and operation of Tricasters, vMix, and OBS.

Monitoring production feeds both in room and streamed

Maintain our VOD library and adhere to our retention policies

Provide post-production services for our major company events, which include :

Recording

Editing

Uploading

Create Sizzle and Highlight reels of major company events

Participate in team projects and initiatives that focus on implementing new technologies

Leading expertise in managing both virtual and physical live event technology, including sound, lighting and video systems

Draft and maintain documentation including; operations, workback plans, and runsheets

Travel to Stripe offices to provide in office event operation or Executive support

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Expertise with NDI, Dante, SRT, HLS, RTMPS, WebRTC, and encode / decode / transcoded signal flows as they relate to live streaming
• Expert knowledge with vMix & NewTek’s TriCaster family and line of NDI products
• Post-production skills and familiarity working with media asset management systems
• Experience running front of house sound with Yamaha consoles
• Ability to manage content assets & video switching for live productions
• Worked in Broadcast, IPTV, or a combination of Live Events experience working with large teams
• Expert knowledge of corporate networked environments, using multicast, and building that within a strict security environment
• Expert knowledge and familiarity with REMI production workflows and supporting them
• Excellent troubleshooting skills with ability to quickly resolve technical issues as they arise in the live event / broadcast space
• Strong verbal and written communication skills
• Strong organizational skills

Preferred qualifications

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $133,900 - $200,900. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions / sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include : equity, company bonus or sales commissions / bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.