Virtual - Outbound Business Sales Rep

Comcast Sales Representative

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers. Works with moderate supervision / guidance. Is accountable for individual results and impact on team.

This position is virtual; however, must reside in the North East Division for this position - This includes the States of New Hampshire, Connecticut, Massachusetts, Pennsylvania, Delaware, New Jersey, D.C and parts of Virginia.

Disclaimer : Starting rate will vary and is dependent on several factors, including your city / state of residence. Comcast follows all local and state regulations / laws regarding minimum wage.

Selling Comcast Business Mobile is a requirement. Wireless experience strongly preferred.

Core responsibilities :

• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers.
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
• Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads.
• May partner with field to provide referral of complex opportunities to the outside sales organization.
• Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.
• Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.
• Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills : Customer-Focused; Workplace Organization; Persuasion; Adaptability; Technical Knowledge; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity

Salary : Base Pay : $17.06 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission) : $31.48 USD Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.

Education : High School Diploma / GED

Relevant Work Experience : 2-5 Years

Job Family Group : Sales